Introduction
Cash'N Go Ltd. [Cash'N Go] has policies and procedures dealing with
the protection of privacy. Any questions can be directed to our Privacy
Officer in writing at 16060 114 Avenue Edmonton, AB T5M 2Z5 or by phone:
1-877-747-CASH (2274).
Protecting privacy is important to our organization and our employees
play an important role in protecting personal information. Our employees
are required to adhere to this policy and take all reasonable steps
to ensure that personal information is protected from unauthorized access.
Collection, Use and Disclosure of Personal Information In order to provide
our patrons with services we occasionally require certain personal information.
We may collect the following personal information:
1. General Information
a. name,
b. home address and phone number,
c. financial institution information, and
d. email address.
This personal information may be collected for the following purposes:
1. General Information is needed for:
a. responding to questions,
b. processing payments,
c. facilitating contracts, and
d. marketing and promotional purposes.
We collect personal information only from you with your knowledge and
consent unless we are permitted by law to collect it without your consent.
We only use your personal information for the purposes outlined above.
If we need to use your personal information for any other purpose we
will contact you and obtain your consent prior to that use. We do not
disclose your personal information for any other purposes unless required
by law. We do not sell your personal information to third parties.
You have the right to withdraw or vary your consent to our collection,
use or disclosure of your personal information at any time. However,
if you do so it may affect our ability to provide you with services
or fulfil contracts. If you wish to withdraw or vary your consent, or
have any questions, please feel free to contact our Privacy Officer.
Business information is not protected by this policy. This type of
information is not considered to be personal information and so can
be collected, used and disclosed without consent. Business information
includes things like your name, title or business address, and business
telephone number when acting as a representative of your employer.
Consent
In most cases you consent to us collecting, using and disclosing your
personal information for the purposes outlined above by simply agreeing
to provide us with your personal information. We only collect personal
information that is necessary in order to provide you with services
and to fulfil contractual obligations. However, there may be cases where
we will want to get explicit consent and will do so at that time. Storing
your Personal Information We only keep your personal information for
as long as is necessary for the purposes outlined above. We destroy
personal information in accordance with our records retention policy.
We have appropriate safeguards in place to protect your personal information
and when we no longer need your information it will be destroyed. We
try to keep your personal information as accurate as possible and you
can assist us by providing us with updated information when necessary.
Your information can be updated by contacting our Privacy Officer, as
outlined above.
Access
You have a right to access the personal information we hold about you.
You can access your personal information by making a request to our
Privacy Officer. The Officer will provide you with the necessary forms
and assistance to make your request. If you believe that some of your
personal information is incorrect you can ask that the information be
corrected. We may charge you minimal cost or no fee for responding to
an access request. If we decide that a charge is appropriate we will
provide you with a written estimate prior to incurring the charge. Any
concerns with the estimated charge should be directed to our Privacy
Officer.
Accountability
Although we use our best efforts to protect your privacy if you have
any concerns please feel free to contact our Privacy Officer. We hope
that the Officer will be able to resolve any problems that you have.
However, if your concerns are not resolved, the Officer can provide
you with information on making a formal complaint. To initiate a formal
review process, the Office of the Privacy Commissioner may be contacted
in writing at:
112 Kent Street
Place de Ville
Tower B, 3rd Floor
Ottawa, Ontario
K1A 1H3
Changes
Cash'N Go reserves the right to change this policy. Any changes to
this policy will be published as soon as is reasonably possible.
